Privacy Policy & Terms of Use

This Privacy Policy and these Terms and Conditions of Use (together, this “Policy”) govern the online information collection practices, and the use, of Recruit Retain Rock, LLC (“Company,” “we,” “us,” or “our”), a Minnesota limited liability company, with respect to www.RikkaBrandon.com and any other website, product, or service operated under the Recruit Retain Rock, LLC or Rikka Brandon brand (collectively, the “Site”).

Please read this Policy carefully. By visiting, using, or purchasing through the Site, you agree that your use of the Site, and any dispute arising from it, is governed by this Policy. We may update this Policy from time to time; changes take effect when posted, and continued use of the Site after posting constitutes your acceptance of the revised Policy.

Part 1 — Privacy Policy

Information We Collect

We collect several categories of information from you when you visit the Site, make a purchase, or interact with us on social media:

Personal Data

Information that can identify you specifically, such as your name, mailing address, email address, telephone number, or demographic information (e.g., age, gender, or location). You provide this information voluntarily — for example, when registering on the Site, making a purchase, responding to a blog post, contacting us with questions, or participating in a group training or program. You are under no obligation to provide this information, but declining may prevent you from accessing certain features or completing a purchase.

Derivative Data

Information automatically collected as you navigate the Site, such as your IP address, browser type, device information, and the dates, times, and pages you access. This helps us improve delivery of our content and measure Site traffic. We may use cookies and similar technologies (including web beacons) to enhance your experience, remember your preferences, and understand usage patterns.

Financial Data

Data related to your payment method, such as credit card or bank transfer details, collected in order to process purchases, orders, or refunds where applicable. We store limited financial data ourselves; most financial data is transferred directly to our payment processors. As a courtesy, their privacy policies are linked below:

• Stripe
• PayPal
• Other payment or billing processors used by the Company from time to time

Social Networking Data

We may access information from social networking sites and apps, including Facebook, Instagram, LinkedIn, and others, which may include your name, username, location, email address, profile picture, and other public information. If you do not want us to access this information, please adjust your privacy settings on the relevant platform.

Mobile Device Data

If you access the Site via a mobile device, we may collect information about that device, including device ID, model, manufacturer, and general location information.

Other Data

You may provide additional information to enter a contest, giveaway, or survey. We will make clear at the time of collection that this information is being requested for that specific purpose.

How We Use Your Information

We use the information described above to serve our legitimate business interests, including to:

• Create and administer your account
• Deliver products or services you have purchased
• Correspond with you and respond to inquiries
• Process payments and, where applicable, refunds
• Contact you about new offerings we believe may interest you
• Send newsletters or other updates about our company or Site
• Interact with you via social media and deliver relevant advertising
• Request feedback and administer contests or giveaways
• Compile anonymous, aggregate statistical data
• Analyze trends to improve the Site and our offerings
• Prevent fraudulent activity and resolve disputes

If you no longer wish to receive marketing communications from us, you may unsubscribe using the link included in every email we send, or by emailing us at hello@rikkabrandon.com.

Part 2 — Terms and Conditions of Use

General Provisions

This Site is owned and operated by Recruit Retain Rock, LLC, a Minnesota limited liability company. You must be at least sixteen (16) years of age to use the Site. Use of the Site is at your own risk. We take reasonable efforts to maintain and host the Site securely but make no explicit representations or warranties regarding the safety of your individual use. These Terms and Conditions may change at any time; changes take effect upon posting.

No Refunds and Chargeback Policy

Unless otherwise stated in a specific product or program agreement, all sales are final. Due to the digital and/or service-based nature of our offerings, refunds are not provided except where required by law or expressly stated at the point of purchase. By completing a purchase through the Site, you acknowledge and agree to this policy.

Initiating a chargeback or payment dispute through your card issuer, bank, PayPal, or any other financial institution, without first contacting us to attempt resolution, constitutes a breach of these Terms. We reserve the right to dispute and reverse any chargeback and to provide proof of your acceptance of these Terms and your access to the purchased materials or services. We may also pursue available remedies, including recovery of amounts owed, legal fees, and associated costs, to the extent permitted by law.

Governing Law and Jurisdiction

These Terms and Conditions and this Privacy Policy are governed by the laws of the State of Minnesota and the United States of America, without regard to conflict-of-law principles. Any dispute arising out of or relating to this Policy is subject to the exclusive jurisdiction of the courts located in Minnesota.

Consent

By using the Site, you consent to these Terms and Conditions of Use and this Privacy Policy.

All Rights Reserved

All rights not expressly granted in this Policy are reserved by the Company.

Severability

If any provision of this Policy is found unlawful or unenforceable, all remaining provisions will remain in full force and effect.

Contact Information

Questions or requests regarding this Policy, including data access, correction, or deletion requests, may be directed to hello@rikkabrandon.com.